Privacy Policy

Last updated: November 2026

This policy explains how Alexa Bloome ("we", "us") collects, uses and protects information when you visit alexabloome.com, contact us, book a session or buy from us. Discretion is central to our work, and we treat your information accordingly.

Information we collect

• What you give us: your name, email address, phone number if you provide it, your message, and the details you choose to share when booking or requesting a reading.

• Bookings and payments: appointment details and payment information. Card payments are processed by our payment providers (such as Wix Payments, Stripe or PayPal). We do not see or store your full card number.

• Email list: if you subscribe, your name and email address.

• Automatically: basic technical information such as browser type, device, pages visited and approximate location, collected through cookies and similar tools. Non-essential cookies are used only with your consent.

How we use it

• To reply to you, schedule and deliver sessions and reports, and process payments.

• To send emails you've asked for. Every marketing email includes an unsubscribe link.

• To keep the site working and secure, and to understand how it's used.

• To meet legal, tax and accounting obligations.

Confidentiality of readings

What you share in a session or for a report is kept confidential. We do not publish it, sell it or share it, except where the law requires. Sessions are never recorded. Details you send for a reading, such as names, dates or photos, are deleted within 90 days after your session unless you ask us to keep them.

Who we share it with

We do not sell or rent your personal information. We share it only with service providers who help us run the business, such as our website and booking platform (Wix), payment processors, our course platform (Podia) and email tools, and only as needed to provide their service. We may disclose information if required by law.

Cookies

We use essential cookies to run the site. With your consent, we may also use analytics and marketing cookies. You can change your choice at any time through the Cookie settings link in the footer.

How long we keep it

We keep information only as long as needed for the purposes above, or as required for legal, tax and accounting records.

Your choices and rights

You can ask to see, correct or delete the personal information we hold about you, or to stop receiving marketing emails, by writing to contact@alexabloome.com. Depending on where you live (for example California or the European Union), you may have additional rights, and we will honor them. We do not discriminate against anyone for using their privacy rights.

Security

We use reasonable safeguards, including encrypted connections, to protect your information. No method of transmission or storage is completely secure, so please don't send sensitive details through the website form.

Age

Our services are for adults 18 and over. We do not knowingly collect information from anyone under 18.

Other websites

Our site links to other services, such as our course store. Their own privacy policies apply when you use them.

Changes

We may update this policy. The date at the top shows the latest version.

Contact

Questions about privacy: contact@alexabloome.com